Terms of service

Payment and Billing

Payment for our website rental services is required in advance on or before the first day of each month. For your convenience, we accept the following payment options:

1. Credit Card 

2. PayPal Account

3. Interac Email Transfer - A security question and answer is required by banks to securely process the transfer so you must provide the answer to us via email.

Refund Policy

Products purchased from RentAWeb may be refunded only if cancelled within the refund period specified below in this policy. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.

Annual plans: Within 30 days of the date of the transaction.

Monthly plans*: Within 48 hours of the date of the transaction.

*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)

Web Design Services:

Web Desing Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once first revision is completed. 

Domain names and websites for sale: Non refundable.

Everything else: Non refundable.

Our hourly rate for add-ons is $30/hr.

 

Social Media Management:

You can cancel Social Media Management at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel Social Media Management and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.